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Quality Function Deployment ( QFD)

Module 1: Standard workshop -3 Days

Main Highlight of Program:

Customer focus is one of the keys to business success. Customer focus is used to carry the "Voice of the Customer" throughout your organization. QFD will help to deploy the customer requirements in the product and process. Focus will be on following:-

  • Introduction to QFD

  • Customer Focus

  • Kano Model

  • History of QFD

  • Voice of Customer & Understanding of Customer

  • Prioritizing customer requirements


  • Customer competitive assessment

  • Different Phase of QFD

  • Linkage between different phase of QFD

  • House of Quality (HOQ) Construction

  • Deployment of VOC in different phases of QFD

  • Project Review and its importance


Objectives of the training

Make the participants to understand the importance and Purpose of PPAP and how to achieve consistency in Product Quality in regular lots as demonstrated at Prelaunch Stage.

Your Benefits from the program

  • How to Achieve customer focus in Product and process

  • Where and How QFD can be applied

  • Understanding of the benefits of QFD in effective new product development.

  • Deployment of VOC Through QFD

  • Helps in minimize the design changes

  • How to read and develop the House of Quality


Who Should Attend the Course?

  • All Levels of management

  • Project Heads/Managers

  • Managers, HODís from Manufacturing/Design Marketing/QA/ Maintenance/Tooling/Process Department.

  • Quality Assurance & Supplier Quality Assurance Team/ Practioners and Internal Auditors

  • Management Representatives/ Personnel Responsible for QMS

  • Process Improvement Champions and Coordinators

Why EBS as Training Partner :

  • Highly experienced faculty from Exemplary Business Solutions Pvt. Ltd. will conduct this training program

  • Practical Case studies will be shared in the workshop

  • Practical application of the concept taught in class room

  • The unique blend of our Strategic and Quality Management consultancy services leading to single window solution provider.

  • Expertise in exploring the real issues confronting the business growth and identifying the hidden factory

  • Deep industry experience. We bring deep sector knowledge and informed points of view about the markets and competitors.

  • Client team feel motivated/vibrant after exchanging ideas and solutions with our strategic and quality consultants

  • Multilingual Training

  • Compatible, flexible and customer friendly approach

Module 2: Customized workshop and deployment support for QFD

This is unique model of EBS group. Today every corporate is moving from standard class room training to customized deployment oriented workshop for achieving people involvement and business results to sustain growth and competitive advantage .

We have not provided detailed of our customized approach on our website to maintain confidentiality of our approaches and uniqueness of our solutions.

We will be happy to provide you full detail during our meeting or you can request same to our customer service executive at customerservices@exemplarybusiness.com or info@exemplarybusiness.com


Business Enquiry for this Practice

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