|End to End Business Excellence Model for Medium and Small Scale Industry:-
We have deployed this end to end Business Model is several business sectors and details are given below :-
Quality Architecture is Effective Integration of following:-
- IQ (Intelligence Quotient) –
Turtle based Business Processes integrating various ISOs , Six Sigma Practices,
Effective integration of Lean Principles, Requirements of Deming ,Malcom
Baldrige and EFQM, Effective Process Audits, Effective Internal Quality Audits,
Deployment of Various Quality Core tools (QFD,GD&T,FMEA,MSA ,SPC ,8D
approach for Customer complaint handling, DMAIC, Kaizen, QC story, QC circles
plus many ),Effective MRM etc.
- EQ (Emotional Quotient) – Team Building (Leadership Skills, Motivational
Skills, Time Management, stress Management, Emotional Intelligence, Change
Management, Conflict Management), Smart Personality (Attitude, Self Confidence,
Interpersonal Skills, Intrapersonal Skills, Influencing Skills, Living
Excellence) ,Corporate excellence & Professional prosperity.
- Financial, R&D, Marketing, Operational, Service and HR Strategies to
meet short term and long term Goals of organization.
- Effective ERP for optimizing various resources across all functions
- Effective integration of best concepts from EFQM,TQM, Malcom Baldrige,
BSC ,TPM and other Business Excellence Models.
- Focusing of Customer specific requirements.
- E-learning modules for Effective knowledge management across all
functions related to Product, Process and Systems.
- Deliver enhanced value to stakeholders and
become more profitable.
- Organizational Leadership; Strategy Development; Goals & Strategy
- Customer Focus & Market Knowledge.
- Organizational Processes.
- Employee Education, Training, and Development; Employee Well-Being.
- Measurement of Organizational Performance
& Analyses of Organizational Performance.
- Supplier and Partnering Processes.
- Establishment of
Cost of Business Quality.
- Strategic solutions
to optimize the inventory,capacity to meet Customer demand.
- Establishment of
Design Quality Architecture for design excellence.
- Establishment of Quality architecture for Learning and Development.
- Establishment of Quality Architecture for Dealer management /service
of Customer Centric organization keeping the Profitability targets of Strategic
Key Objective of
Customized Business Quality Architecture of EBS
- Strategic business transformation.
- Organizational Level thinking on Business Quality.
- Strategically growing the company with Clear Vision,
Mission and Goals for next five years.
- Customer getting long term confidence on your
- Clear marketing and operational strategies.
- Effective capacity utilization with optimum
- Improved Profitability targets on long run.
- Better pricing strategies and effective customer
- World class plant layout from long term business
- Improvements in customer Focus, Process Focus &
System approach to management.
- Business processes (MOP, COP & SOP) in line with
best in class practices and Business results.
- Integrated management System ( IMS) –
- Organization driven based upon processes instead of
- High Customer satisfaction Index (Internal &
external Both – Top management, End Customer and employees).
- Integration Six SIGMA and lean methodology to
- Improvement projects across the organization/all
- Organization working towards strategic business
- Latest knowledge level among all the employees.
- Reduction in Customer complaints.
- High motivation at all employee level.
- High level of customer satisfaction through
effective core tool implementation across organization.
- Effective MRM in line with Customized Quality
of best in class approaches to business processes while implementing Customized
Many other tangible and non-tangible benefits.